This policy defines how training seminar cancellations are handled and covers BushCo, Inc.’s cancellation of a seminar, minimum participation enrollment, cancellation by registrant, and venue cancellation.
Seminar Cancellations (by BushCo, Inc.)
It is our intent to avoid cancellation or rescheduling of any training events. Regrettably circumstances occasionally require us to cancel or reschedule a seminar.
Instructor-led seminars are individual-enrollment dependent with a required minimum enrollment of twelve registrants. Seminars with enrollment of less than twelve registrants are subject to cancellation or rescheduling at the discretion of BushCo, Inc.
Seminars will be cancelled no less than 21 working days before the scheduled start day of seminar. Cancellation notices will be sent to registrants by email, to the email address provided at the time of enrollment/registration.
If a seminar is canceled by BushCo, Inc., registrants will receive a refund or may choose to transfer the funds to other seminars scheduled within the year.
As circumstances may require us to cancel or reschedule seminars; please consider this when arranging travel. BushCo, Inc. is not liable for any expenses incurred by the attendees due to re-scheduling or cancellation.
Cancellations (by Registrants)
Cancellations must be completed by notifying BushCo, Inc. via email at email@example.com. All seminars have limited seating. In the event you cannot attend please allow room for other registrants to participate by cancelling your enrollment at the earliest possible date.
Registrant cancellation received 45 days or more before the start date of the seminar will receive a full refund or a credit to other seminars scheduled within the year.
Registrant cancellation received between 45 – 20 days before the start date of the seminar will incur a 50% cancellation fee of the registration price. This fee is not refundable and cannot be credited to any other seminar fee.
Registrant cancellation received twenty (20) days before the start date of the seminar or failure to attend without notice, will incur a 100% cancellation fee of the registration price. This fee is not refundable and cannot be credited to any other seminar fee.
You can send someone in your place that is not already registered in the course. Please contact firstname.lastname@example.org to change attendee’s information.