This course is intended for those individuals who will be involved in training, implementing, or managing a Human Performance Improvement process. The overall objective of the course is helping organizations work towards becoming a High Reliability Organization (HRO) through the study of Human Performance. The University of Idaho has approved the curriculum for CEUs (continuing education units) for those who complete a final exam at 80% or greater. Graduates of this 3-day course are eligible for a “Human Performance Improvement Practitioner Certificate” from the U of I. The attendees are encouraged to read the Department of Energy (DOE) Human Performance Volume 1, “Concepts and Principles”. It is also suggested (not required) to have completed the HPI one day Fundamentals course prior to attending this course. Most companies recognize graduates as qualified “Human Performance Improvement (HPI) Practitioners.” This is a hands-on course and requires participation in case studies and the completion of an HPI electronic Work Sheet.
All the materials (including two student reference manuals) are provided electronically and studied during this course. There will be a lot of emphasis on Accountability using the new Just Culture Decision Tree and the New HPI Resiliency Scale. The Purpose of this course is to understand how to “Proactively Prevent Unwanted Outcomes triggered by Human Error.” The BushCo hyper-linked electronic worksheet is included in the cost of this course. Receiving the University of Idaho Human Performance Improvement (HPI) Practitioner Certificate will require completing a U of I form and a $25.00 fee paid directly to the University of Idaho.
The open book final exam will be distributed on the last day and required to be completed within 7 days.
The course objectives include:
In-depth discussion of Error Precursors
Describing and Predicting Error Likely Situations
Thorough discussion of the Human Performance Principles
Introduction to the HPI Worksheet (including the electronic version)
Study of the three Performance Modes and Error Modes
Limitations of Human Capability
Application of HPI Defenses
Implementation Plan Development
Preventing the Launch Sequence
The Importance of Context
Study of Human Fallibility
Human Error Investigation
Human Performance Resiliency Model (Brand New as of 2020)